Privacy Policy
Last Updated: February 20, 2026
At Harmony, we believe that having a safe space to share our thoughts and feelings — a place where we feel comfortable — is crucial to emotional healing, personal development, and our well-beings. We seek to support those goals by only using the data necessary for Harmony's core functionality, being transparent about what we collect and why, and taking appropriate measures to protect and secure your data.
Below, we outline what data we collect, how we use it, who we share it with, and your rights as a user.
1. Information We Collect
Basic account info — Your name and email address, provided at the time of registration (e.g., via Google login).
Optional profile information — We optionally collect profile information such as date of birth, gender, country, sexual orientation, religious identity, and therapy experience in order to personalize sessions.
Conversation history — We store your sessions so you can access your conversation history.
Technical metadata — We may receive metadata such as your browser type or device info (through services like Clerk) to help us debug technical issues and ensure the app functions properly.
Phone number and SMS consent — You can optionally provide your phone number in-app to receive SMS session reminders and inactivity nudges (each can be individually turned off in settings). If you opt in, we store your phone number and use it solely to send you these messages via Twilio, our SMS provider. Your phone number and SMS opt-in data will not be shared with any third parties or used for marketing purposes.
Google Calendar data — If you choose to connect your Google Calendar, we request access to view your calendar list and create or modify events. We use this data solely to add therapy session events to your chosen calendar when you schedule a topic to explore. We do not read, store, or analyze your existing calendar events. You can disconnect Google Calendar at any time in your account settings, and we will immediately stop accessing your calendar data. Google Calendar integration is entirely optional and is not required to use Harmony.
2. How We Use Your Data
We use your data to:
- Store, retrieve, and give you access to your conversation history
- Remember your setting preferences (like manual mode, mic settings, etc.)
- Keep you signed in across different sessions and allow access from multiple devices
- Create calendar events for scheduled sessions on your connected Google Calendar (only if you opt in)
3. Sharing Your Data
We do not — and will never — sell your personal data.
We share data only when necessary to operate and improve our services, including with:
- Service providers – for authentication, infrastructure, and core app functionality
- AI intelligence providers – for underlying intelligence and conversation generation
- Analytics tools – to understand basic usage patterns and how people discover Harmony
- SMS delivery provider (Twilio) – to deliver session reminders and inactivity nudges if you opt in to SMS messaging
- Google Calendar (Google LLC) – to create and manage session events on your calendar if you choose to connect your Google account. We only write events you explicitly schedule and do not access or store your existing calendar data
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Your Rights
You have the right to:
- Delete your account and associated data
- Contact us with questions about your data or privacy
To exercise your rights, you can delete your account in-app at any time, or email us at team@harmonyappai.com.
5. Data Storage and Security
We use Supabase, a secure and widely trusted cloud infrastructure provider, to store and protect your data. Supabase uses encryption to protect data at rest and in transit, and access is restricted to authorized personnel only. All data transmitted between you and our services is secured using strong encryption protocols. This includes the use of HTTPS and WebSocket Secure (WSS), which ensure that your data remains private and integral throughout the transmission process. We follow industry best practices to ensure that your data remains safe and confidential.
6. Changes to This Policy
We may occasionally update this Privacy Policy. If we make major changes, we will notify you through the app or via email.